Product Warranty

If you are experiencing an issue with your appliance, we recommend that you check the troubleshooting guides in the user manual first. If it cannot be resolved in this way, please complete the form below and return to us.

We reserve the right to charge for the initial engineer’s inspection and any subsequent repair costs if upon inspection the failure is not covered under warranty. This includes incorrect Installation, neglect, misuse, lack of maintenance, insufficient cleaning and scale build up.

Faults due to the failure of consumable components, such as doors/seals/handles, incorrect plugs, light bulbs, switches, glass, fuses and any removable items are not covered under warranty and can be purchased by contacting our sales team.

There are some manufacturers who prefer to deal directly with customers, if your product is one of the following brands, please call direct:

Bravillor 0844 692222	Buffalo 0845 111 0538	Burco (Glen Dimplex) 0844 815 3737	Caterlite 0845 111 0538
Dualit 01293 652500	Electrolux 08444 631 263	Falcon 01438 363000	Interlevin 01332 850 090
KitchenAid 01736 241039	Lincat 01522 875 520	Menumaster 0845 1110538	Merrychef 01483 464 902
Samsung Microwave 0845 1110538	Samsung Laundry 0330 7267864	Waring 0845 111 0538	Polar 0845 111 0538