Product Warranties

If you are experiencing an issue with your appliance, we recommend that you check the user guide first. There are often some troubleshooting questions that you can go through which could resolve your issue. We also recommend that you check that you have been using the item as instructed by the guide. This is because warranties can be void if you have not followed the manufacturer's guide / have misused the product.

If the above is applicable then the warranty call our will be chargeable, so we try to prevent this where possible.

Machine failures due to the following will not be covered under warranty:

• Neglect
• Incorrect Installation
• Misuse
• Insufficient Maintenance
• Insufficient Cleaning
• Scale Build Up

There are some manufacturers who prefer to deal directly with customers, if your product is one of the following brands, please call direct:

Bravillor 0844 692 222	Buffalo 0845 111 0538	Burco (Glen Dimplex) 03448 793 588	Caterlite 0845 111 0538	Caterlite 0845 111 0538
Dualit 01293 652 500	Electrolux 08444 631 263	Falcon 01438 363 000	Interlevin 01332 850 090	Hobart 0844 888 777
KitchenAid 01736 241 039	Lincat 01522 875 520	Menumaster 0845 111 0538	Merrychef 01483 464 902	Polar 0845 111 0538
Samsung Microwave 0844 3711 071	Samsung Laundry 0330 726 7864	True (Kroyair) 0121 440 5383	Waring 0845 111 0538	Whirlpool 03448 158 980